Support
Absurd is made by Absurd AI, Inc. If something in Absurd isn’t working, or you have a question about your account, write to us and we reply by email.
Contact support
Email support@absurd.com, from the address you sign in to Absurd with if you can. So we can find what went wrong, include:
- Your account’s email address, if you’re writing from a different one.
- The canvas link, copied from your browser’s address bar with the canvas open, if it happened on a canvas.
- What happened: what you did, what you expected, what you saw instead and about when, with a screenshot or a screen recording if you have one.
In Absurd, the Help menu on a canvas (the question mark beside Settings) has the docs and Contact support.
Using Absurd from ChatGPT, Claude or another AI app
Apps like ChatGPT and Claude connect to your Absurd account and work on your canvases as you, reaching only the projects and canvases you can. You connect and disconnect them in Absurd, under Settings → Connected apps.
Disconnect signs an app out on every device at once, and it can’t reach your account until you connect it again. What it made stays on your canvases, and download links it was already given work until they expire.
When you write to us about something an app did, say which app and what you asked it: your chat with the app stays in that app.
Privacy and terms
How Absurd handles personal information is in our Privacy Policy, and the agreement for using Absurd is our Terms of Service.
To close your account or have its content deleted, write to support@absurd.com from your account’s email address.